As Çetinkaya Pano, our basic principle is; To provide quality services and products that will ensure the continuity of Customer Satisfaction.
On this road we set out with the awareness of legal and customer conditions;
• To meet customer expectations at the highest level without sacrificing quality in the sector,
• To comply with quality management requirements,
• Documenting and continuously improving the requirements of quality management standards,
• Evaluating our business processes and determining approaches that will improve our performance,
• To continuously improve our quality management system in order to comply with official and legal requirements and to ensure the continuation of the standards requirements,
• Our main goals and policies are to closely follow and implement technological developments in our production and thus to increase product quality.
As Cetinkaya Pano;
We maintain a close relationship with all our stakeholders within the framework of our ethical values and code of conduct. Through an effective supplier development program, we ensure that we receive a consistently high level of service and product.
We believe that delivering quality products on time and in the right quantity can be achieved both externally and internally with effective communication and an appropriate planning methodology.
We make use of our R&D center and our state-of-the-art facilities in order to meet technological developments and new customer demands at the highest level.
We implement the health and safety initiative we call “0 Tolerance”, which is shaped by rules and procedures that help keep our employees, visitors and the community safe.
We organize Management Review meetings annually to evaluate the effectiveness of our Quality Management System and revise it when necessary.